Big Brother Moving & Storage
★ 3.9· 45 reviews · Wyoming, MI
⚠ Not currently active
- USDOT number
- 3144719 ↗
- MC number
- MC101473 ↗
- Phone
- (616) 656-9205
- Fleet
- 3 trucks · 1 driver
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Service area
- Interstate moves
- Location
- 2823 CLYDON AVE SW, Wyoming, MI 49519
- In the registry since
- 2018 · 8 years
- FMCSA registration updated
- Aug 2019
MoversPackingSelf Storage
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (45 dated reviews)
2★
2012
1
2★
2013
1
2.7★
2014
3
2.3★
2015
3
4.3★
2016
6
2.3★
2017
3
5★
2018
3
3★
2019
6
4.7★
2020
19
5★
4★
3★
2★
1★
Rating breakdown
3.9
45 reviews total
5
31
4
1
3
0
2
3
1
10
Customer reviews (45)
Google
They were very efficient in moving my daughter's belongings from her apartment to her next residence. It was done very quickly and with no issues.
Google
Because of Big Brother Moving & Storage, my move across the state was both swift and stress-free due to the exceptional service I received. The move itself would have taken my family and I an entire day to complete, but Big Brother was in and out within a few hours. The employees that helped with m...
Google
Although my move didn’t go initially as Big Brothers Moving had planned, they were fast to react & adapt to being down one mover. Don was extremely professional and his boss Evan came to help out to get the job done. I would definitely use them again and really appreciate all of the hard work Don...
Yelp
WOW!So..... Do you do vehicle safety inspections? If so what kind of cracker jack mechanics do you use? Every tire was low, the front passenger should have been replaced some time ago, steering wheel shakes like a brick in a dryer, oil wasnt reading on the dipstick, trailer tires were also low (all...
Google
I hired them to move several large items from Home Depot to my home. The company was easy to work with and the movers went above and beyond to make sure the move went smoothly. It was a great experience all around.
Google
Great company! Big Brother took care of our move without any problems.
We read this company's 8 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
4 reviews · latest 2017
Damaged or lost belongingsItems broken, lost or missing during the move
4 reviews · latest 2017
“also they did damage to a door and I have had to call every day to figure out when they are sending someone to fix it” 1★ · Google · Jun 2015 · Ashley Street · Read the review →
Damage claim denied or ignoredA claim was refused, ignored, or paid a fraction of the value
2 reviews · latest 2017
Damage claim denied or ignoredA claim was refused, ignored, or paid a fraction of the value
2 reviews · latest 2017
“I have followed up 3 additional times but he has refused to return my call.” 1★ · Google · Sep 2014 · Nick S · Read the review →
Bill higher than the quoteThe price went up on moving day or at delivery
2 reviews · latest 2014
Bill higher than the quoteThe price went up on moving day or at delivery
2 reviews · latest 2014
“Her estimate of costs was $100 less than the final price, despite the fact that I set up the movers for efficiency and ease.” 2★ · Google · Apr 2014 · Shane McGrath · Read the review →
“The move was grossly under-quoted, so I ended up paying nearly double the originally stated price - HUGE difference.” 2★ · Google · Jun 2012 · Kimberly Carignan · Read the review →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 8 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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Aug 15
Sep 13