Cooper's Moving & Storage INC
- USDOT number
- 1920554 ↗
- MC number
- MC775223 ↗
- Phone
- (248) 508-7544
- Fleet
- 2 trucks · 3 drivers
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Service area
- Intrastate — hazmat
- Location
- 16000 W 9 MILE RD, Southfield, MI 48075
- In the registry since
- 2009 · 17 years
- FMCSA registration updated
- Oct 2021
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (110 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 110 reviews we've captured the full text of so far — out of 128 total reviews across Google & Yelp.
Customer reviews (128)
Keon and Dre did a great job moving my heavy bedroom set today fast and efficiently I’m very pleased with my move and will book again in the future thank you!
Keon and Davante were so fast and friendly. They switched our bedrooms around in under an hour and very professional. We had heavy bedroom furniture but they did it like it was nothing. Very nice young men. I was told the $75 deposit would come off the total but it didn't. I was quoted 3 hour but...
Fast, professional, personable and a great experience. They arrived on time, worked hard and I was absolutely impressed with the service. I have already recommended Coopers to a colleague that is moving soon!
The manager Charles is an absolutely wonderful person and will bend over backwards to help people! He got us out of a bad situation and was more than happy to help us! We will forever be grateful to Cooper's Moving and Storage thank you again, Charles for being a wonderful person and a Godsend, know...
The gentlemen that showed up were very professional. You can tell they do this a lot because they were extremely efficient and took great care of my stuff. I highly recommend and encourage other to utilize these men!!
I've been looking for about 2 months for someone to move my sectional furniture for me into my apartment. They came and moved it with no issues or complaints and arrived early. Definitely would use this company again when and if I move again. Thank You Again.
We read this company's 53 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
27 reviews · latest 2026
“They damaged our $1,500+ item and suggested we "glue it back together."” 1★ · Google · May 2026 · Athena Barnes · Read the review →
“The TV was damaged as a result. I have photos documenting how the truck was loaded and how items were positioned.” 1★ · Google · Feb 2026 · Miller Motors · Read the review →
“My experience with Pooper's is a big nightmare.They lost more than $1000 of my items and would not give a response.” 1★ · Yelp · Dec 2025 · Idy Y. · See this company on Yelp →
Bill higher than the quoteThe price went up on moving day or at delivery
25 reviews · latest 2026
Amount over the quote, named by 6 reviewers: typically $233
“The quote is reasonable and then they get your stuff on the truck and make you pay substantially higher” 1★ · Google · Feb 2026 · M W · Read the review →
“I was quoted $380 for two hours & told them when I received the quote that I had stairs. When they were finished I was told I owed $512.00 on top of the $75 deposit already paid.” 1★ · Google · Nov 2025 · KATIE RILEY · Read the review →
“I was texted a price of $933 for 7 hours, and when they had all my furniture on his truck he said I owed him $1198” 1★ · Google · Nov 2025 · Tonya · Read the review →
Late pickup or deliveryPickup or delivery happened later than promised
9 reviews · latest 2025
“At 12.30 they finally showed up, THREE HRS LATE!!” 1★ · Google · Sep 2025 · Brooke Lysaught · Read the review →
“They Didn't show up til 6:30.” 1★ · Google · Feb 2023 · Eileen Garner · Read the review →
Belongings held for extra paymentCrew refused to unload or deliver until paid more
7 reviews · latest 2026
“I was forced to pay $1,050 upfront ($975 plus a $75 deposit) before they would unload.” 1★ · Google · Jan 2026 · Adil Rahat · Read the review →
“nothing comes off the truck until you pay and that’s when the shake down happens” 1★ · Google · Jun 2025 · Delisa Jordan · Read the review →
“they wouldn’t take my stuff down until paid. I agreed, but they surprised me with $950 bill instead of $650!” 1★ · Google · Oct 2022 · Jay Winter · Read the review →
Damage claim denied or ignoredA claim was refused, ignored, or paid a fraction of the value
4 reviews · latest 2025
“I put this matter to court and throughout the process, Pooper’s never once apologized and did not even give me a response.” 1★ · Google · Dec 2025 · Idelle Ernestine Y · Read the review →
“I completed their damage claim form, waited 12 days and was told the damage would not be covered because I didn't purchase their insurance.” 1★ · Google · Nov 2020 · Angela C · Read the review →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 53 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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