Powell Relocation Group
★ 4.9· 109 reviews · Grand Rapids, MI
✓ Licensed (USDOT 261884) ✓ Insured · $1M liability ✓ Cargo covered Active carrier
- USDOT number
- 261884 ↗
- MC number
- MC176235 ↗
- Phone
- (616) 956-0900
- Fleet
- 57 trucks · 46 drivers
- Safety (FMCSA)
- 3 inspections · 9 crashes
- Service area
- Interstate moves
- Location
- 4937 STARR STREET SE, Grand Rapids, MI 49546
- In the registry since
- 1985 · 41 years
- FMCSA registration updated
- Apr 2025
MoversPackingSelf Storage
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (109 dated reviews)
5★
2013
1
3★
2017
2
5★
2018
1
5★
2019
1
5★
2021
1
5★
2022
4
4.8★
2023
16
4.8★
2024
40
5★
2025
22
5★
2026
21
5★
4★
3★
2★
1★
Rating breakdown
4.9
109 reviews total
5
105
4
0
3
0
2
0
1
4
Customer reviews (109)
Google
These folks were professional, courteous, and competent all the way around. What few questions I did have regarding the process were answered promptly and the result met or exceeded my expectation(s).
Google
We had an excellent experience with Powell Moving Company from start to finish. Communication throughout the entire process was outstanding. The team kept us informed every step of the way, answered all of our questions promptly, and made what could have been a stressful move feel much more manageab...
Google
Moving was very smooth. The staff was very cooperative and helpful at every stage. Thanks!!
Google
Chad was such an amazing mover - he was so personable and really made me feel comforted that my stuff would arrive and was transparent about timing and how long the set up would take. He was amazing at helping me unpack my boxes, and really made my moving process easy.
Google
The team did a great job both packing and delivery! I’ve been through several moves and this was by far the best. Ask for Christina Shade. She listened to my concerns and ensured the team was aware and ready for everything. Big thank you to the whole Powell team for a great experience.
Google
Ellie and the team are amazing! Mitch made our move so simple and painless!
We read this company's 3 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
2 reviews · latest 2024
Damaged or lost belongingsItems broken, lost or missing during the move
2 reviews · latest 2024
“Driver and manager refuse to take responsibility in damage to a friend's house caused by their driver's actions” 1★ · Yelp · Aug 2017 · Michael W. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 3 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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